Care Instructions


Cleaning your Ring

A diamond or coloured stone is only as beautiful as it can possibly be when it is clean. Diamonds in particular are magnets for grease and will quickly become cloudy and dull in appearance when you rub your finger on it or put hand moisturiser on etc. But with just a quick clean each day your diamond will look sparkly, bright and full of life. We recommend soaking your ring in warm water and mild dishwashing liquid, and scrubbing it gently with a soft baby’s toothbrush. Under the settings can get particularly dirty. This takes a couple of minutes and makes a HUGE difference!

We strongly recommend bringing in your ring for a complimentary professional ultrasonic clean at least once every 3-6 months. *Not all gems can be safely cleaned in the ultrasonic cleaner, including the following: Emeralds, pearls, opals, topaz, tanzanite, moonstones.

Protect your ring from chemicals It’s smart to take off your ring when you wash dishes, scrub the bathroom, or perform other tasks that require harsh chemicals or abrasive solutions often found in household cleaners. These can erode metal settings as well as dull their finish.

Don’t put your ring through needless wear and tear. A diamond is one of the world’s hardest natural materials, but that doesn’t mean a diamond cannot chip! Be sure not to knock it against other hard materials. This also applies to metal, which can bend out of shape with a hard knock or excessive pressure. It’s fine jewellery remember, so treat it as you would your other fine possessions. We always recommend taking off your ring off when you are playing sports, washing dishes, lifting furniture, or anything else which could potentially damage it. **Particular care must be taken with the following stones: EMERALDS, OPALS, PEARLS, MOONSTONES, TOPAZ, AND TANZANITE. These stones are not as hard as diamond/sapphire and spinel, and they can chip or scratch much more easily. Excessive heat and sudden temperature changes may also fracture the above gems.

Ring maintenance timeworn prongs and clasps can result in the loss of a stone or an entire piece of jewellery. If you notice any signs of damages or loosening/lifting of the prongs on your jewellery please bring it straight back to us and we will have our jeweller correct it. We encourage our customers to bring in their jewellery to us at least once annually for a complimentary inspection and professional clean.

Keep your diamond away from other jewels. Diamonds are the hardest substance on earth, which means that they can scratch other gemstones and metal bands (and even other diamonds) if left to jostle around in the same jewellery pouch or box. For that reason, keep your jewellery, especially diamonds in individual soft cloth pouches when you’re not wearing them.

Signet Rings

We use gemstones in our signet rings, bloodstone, carnelian and lapis lazuli. Try to protect them from hard blows and knocks in case they chip, crack or pop out. It’s best to remove your gemstone ring before any strenuous activity and keep it away from  dirty water, oils, chemicals and chlorine. To clean, gently brush your ring with a soft toothbrush and mild, soapy warm water. Rinse in cold water and dry with a soft cloth.

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