CREATE YOUR PERFECT ENGAGEMENT RING
Our ready made engagement rings are signature designs that embody the essence of CUSHLA WHITING, and feature only the best, one-of-a-kind gemstones from our collection.
Our bespoke service allows you to customise one of our signature design engagement rings by selecting your own diamonds and coloured gemstones from our Gem Vault.
Immortalise your story by commissioning a piece of Cushla Whiting’s distinctive style. Our one-of-a-kind stones are ready for your ideas.
All of our wedding rings and bands are custom fit to perfectly match any engagement ring.
Contemporary yet understated, for those seeking a ceremonial band with a timeless edge.
Discover a piece that empowers you to express yourself in your own authentic way.
Be bold and make a statement with one of our sleek eternity bands.
We love to work with our clients to create a custom ceremonial wedding band that perfectly reflects their identity and individual style.
What do a former architect, a former lawyer and a gemologist have in common? Diamonds in their DNA.
Our gift vouchers are a beautiful gesture to all jewellery lovers and those approaching a milestone worth celebrating.
Interested in learning more about diamonds, gemstones and the industry in general? Discover articles relating to these topics and more.
Our bespoke and custom jewellery design service pairs your creative vision with our expertise to create a custom engagement ring, ceremonial band or piece of fine jewellery.
We go beyond the GIA's 4 Cs, to select the worlds most beautiful diamonds, the smart way. Learn more about how we buy our diamonds here so you can buy with confidence.
Learn more about our collection of beautiful coloured gemstones including, sapphire, spinel, emerald and ruby, the criteria used to assess quality and how this effects value.
We go to extra lengths to ensure that our diamonds and gemstones are ethically sourced, and that our jewellery is responsibly and sustainably made. Find out more about our sourcing and manufacturing processes here.
Be guided on your journey by one of our expert design and gemstone consultants. Select your favourite design, handpick your gemstone from our rare and multi-faceted collection and learn about our difference when it comes to the diamond 4 C's and coloured gemstone sourcing.
No matter where you are in the world, we’ll work together to create a unique and beautiful design that captures you perfectly—be it a custom engagement ring, wedding band or a piece of fine jewellery.
Explore a world of exceptional quality and craftsmanship as you curate your future heirloom collection with our fine jewellery.
To preserve the beauty of your precious piece of jewellery, you are advised to treat them with great care and handle them with delicacy.
To retain its optimal beauty, jewellery must be cleaned regularly. With daily wear, the brilliance of your gemstone can be dulled by dust, pollution and grease—this may be from hand creams, moisturisers or hand sanitiser. The good news is it can be easily removed in the comfort of your own home.
Sometimes a more intensive clean is required to get to those hard to reach places, like underneath an intricate setting. That’s why we offer complimentary professional cleaning and check-up appointments for every Cushla Whiting piece. We recommend doing so bi-annually along with the week prior to your wedding day.
Appointments are 20 minutes and will include:
- Ultrasonic clean of your jewellery* which, through a combination of cleaning compound and ultrasound waves, dislodges any dirt and leaves your piece looking brand new.
- Routine inspection of your piece from our Gemology team and in-house jeweller. This is the perfect opportunity to check that the settings are secure and/or identify any potential issues that may arise in the future.
Note: *Any CW piece deemed too delicate for the ultrasonic machine—such as those containing an emerald—will be carefully cleaned by hand.
While we prioritise longevity in our designs, it's important to note that each piece of jewellery incorporates precious metals and gemstones that, despite our efforts, are not impervious to damage.
Not unlike your car, jewellery requires ongoing maintenance to extend its life. In addition to cleaning your ring regularly and bringing them in for a bi-annual check-up, we offer extra services to keep your ring looking new.
THESE INCLUDE, BUT ARE NOT LIMITED TO:- Polish of your ring to remove any surface scratches- Emery of your ring to remove any deep scratches - Stone polish to remove or minimise abrasions - Replating of 18K white gold pieces
These services will incur a fee based on the specific requirements of your individual piece. They serve as a preventative measure for addressing potential major work in the future.
In the event that you have sustained damage to your jewellery, please store it in a safe location and contact info@cushlawhiting.com.au with the subject line "REPAIR: followed by the purchaser's name on your CW invoice."
We will send you a short form to complete, including: - Date of purchase- Name that the piece was purchased under - Photo of the damage
If you are local, we will send you a booking link to drop off your jewellery to our showroom. If you are outside of Melbourne, we will advise you on how to securely send your jewellery to us.
Once we have received your jewellery, our Master Jeweller/s will complete an initial inspection and diagnosis. This can take upward of 10 business days depending on complexity.
Once completed, we will advise on what is necessary to repair the piece and provide a quote.
Note: Due to the bespoke nature of your ring, each repair is unique, therefore we cannot provide an estimated cost prior to inspection.
COMMON RING RING REPAIR WORK INCLUDES- Loose gemstone- Claws catching on fibres (e.g. clothing)- Stone fallen out- Deep scratches or dents on band- Reshaping of ring- Claw retip or remake - Scratch or crack in stone
COMMON FINE JEWELLERY REPAIR WORK INCLUDES- Chain soldering - Straighten or repair post of earring- Replace butterflies- Clasp repair or tightening for pendants
We offer in-house ring resizing on most Cushla Whiting rings should they be the wrong fit. Standard resizes are a simple process whereby a small incision is made at the base of the band in order to remove a piece of metal (if it’s going down) or add a piece (if it’s going up). LOCAL CUSTOMERSPlease book a resize appointment in our Melbourne showroom using this link and fill out our resize form. During your appointment you will sit with one of our experienced resize experts who will measure your finger and advise you on the best size.INTERSTATE OR REGIONAL CUSTOMERSIf you are unable to come to our showroom, please contact info@cushlawhiting.com.au with the subject line RESIZE. We will send you details on how to measure your correct ring size and securely send your ring to us.
INTERNATIONAL CUSTOMERSDue to the high fees associated with posting jewellery internationally, we do not resize rings for customers outside of Australia.
TIMEFRAME FOR SERVICE- 10 business days for all standard ring resizes once we have received and assessed the ring.COST INCURRED- One complimentary resize for bespoke engagement rings within 2 months after collection and within 2 sizes (up or down). - A quote will be provided for all ceremonial bands, fine jewellery rings or engagement rings that fall outside of the above parameters.
Our sizing is based on the inner diameter of our ring in millimetres. Refer to the measuring chart in our guide.