CONTACT

Please send any info that will help us best assist you via Shopify Chat.
We'll respond as soon as we can via the contact information you provided.

Call +61 3 9670 4403 between the hours 9am to 5pm Tuesday to Saturday.

info@cushlawhiting.com.au

Book an appointment 

SHOWROOMS - By Appointment Only

MELBOURNE SHOWROOM
Level 2, 377-379 Little Bourke St,
Melbourne, Victoria, 3000
Phone: +61 3 9670 4403

SYDNEY SHOWROOM
155 King St,
Sydney, New South Wales, 2000
Phone: +61 0 498 846 640

FREQUENTLY ASKED QUESTIONS

2023/2024 HOLIDAY SEASON ORDERING TIMELINES

2023 ENGAGEMENT RING BESPOKE ORDERS
AUSTRALIA - ORDER BY: 07TH OCTOBER

INTERNATIONAL - ORDER BY: 03RD OCTOBER


2023 WEDDING RING BESPOKE ORDERS (For shaped and diamond set wedding bands) 

AUSTRALIA - ORDER BY: 20TH OCTOBER
INTERNATIONAL - ORDER BY: 03RD OCTOBER

 
2023 WEDDING RING BESPOKE ORDERS (For plain gold bands) 
AUSTRALIA - ORDER BY: 1st NOVEMBER 

INTERNATIONAL - ORDER BY: 18th OCTOBER 

In order to meet Bespoke deadlines Order by Dates include final confirmation of design, ring size and design confirmed, and payment of deposit to begin the manufacturing process. Please note that as shipping timelines are variable and  unpredictable at this time of year CW are not liable for any late deliveries caused by third-party courier companies or factors outside of our control which may include but are not limited to high volume delivery periods, extreme weather conditions, technical failures, customs delays, etc. 

Order from our online store to have your gifts in time for the holidays.


LOCAL (COLLECTION FROM SHOWROOM) - ORDER BY: 19TH DECEMBER*


DOMESTIC (AUSTRALIA) - ORDER BY: 12TH DECEMBER*


INTERNATIONAL (REST OF THE WORLD) - ORDER BY: 28TH NOVEMBER*

*Dates apply for ready to ship items and are not applicable to items that need resizing or alteration.Please note that as shipping timelines are variable and unpredictable at this time of year CW are not liable for any late deliveries caused by third-party courier companies or factors outside of our control which may include but are not limited to high volume delivery periods, extreme weather conditions, technical failures, customs delays, etc. 

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