Jewellery Care Guide



Cleaning diamond and Gemstone jewellery

Dust, pollution and grease which includes hand creams and moisturisers, can cloud the brilliance of a gemstone. Diamonds in particular are magnets for grease. But with a quick clean at least once a week, your gemstone will look sparkly, bright and full of life. We recommend soaking your ring in warm water with mild dishwashing liquid, and scrubbing it gently with a soft bristled brush, such as a baby’s toothbrush.  Use it to clean hard-to-reach places like the back of the gemstone setting, which tends to collect the most oil and dirt. The spaces under the gemstone settings, particularly in eternity bands can collect soap scum and debris, and if not cleaned regularly can cause irritation to the wearer. 

For a more intensive clean on diamond jewellery, hot water and cloudy ammonia can be used. 


How often do I clean my rings?

We recommend you clean your rings at home once a week. 

We strongly recommend bringing in your ring for a complimentary professional ultrasonic clean at least once every 3-6 months. 

*Not all gems can be safely cleaned in the ultrasonic cleaner, including the following: Emeralds, pearls, opals, topaz, tanzanite, moonstones. 

Protect your ring from chemicals It’s smart to take off your ring when you wash dishes, scrub the bathroom, or perform other tasks that require harsh chemicals or abrasive solutions often found in household cleaners or hand sanitisers. These can erode metal settings as well as dull their finish.

Don’t put your ring through needless wear and tear. Even a diamond can chip if hit on the right angle with enough force. Be sure not to knock it against other hard materials. Metals can also dent and bend out of shape with a hard knock or excessive pressure. We always recommend taking your ring off when you are playing sports, washing dishes, lifting furniture, or anything else which could potentially damage it. 

**Particular care must be taken with the following stones: EMERALDS, OPALS, PEARLS, MOONSTONES, TOPAZ, AND TANZANITE. These stones are not as hard as diamond/sapphire and spinel, and they can chip or scratch much more easily. Excessive heat and sudden temperature changes may also fracture the above gems.

Ring maintenance timeworn prongs and clasps can result in the loss of a stone or an entire piece of jewellery. If you notice any signs of damages or loosening/lifting of the prongs on your jewellery please bring it straight back to us and we will have our jeweller correct it. We encourage our customers to bring in their jewellery to us at least once annually for a complimentary inspection and professional clean.

Gemstones can scratch other gemstones and wear away at precious metals. Therefore, avoid stacking those rings and bracelets that would be vulnerable to such abrasion.


How to store my jewellery?

Keep your diamond away from other jewels. Diamonds are the hardest substance on earth, which means that they can scratch other gemstones and metal bands (and even other diamonds) if left to jostle around in the same jewellery pouch or box. For that reason, keep your jewellery, especially diamonds in individual soft cloth pouches when you’re not wearing them.


Signet Rings

We use gemstones in our signet rings, bloodstone, carnelian and lapis lazuli. Try to protect them from hard blows and knocks in case they chip, crack or pop out. It’s best to remove your gemstone ring before any strenuous activity and keep it away from  dirty water, oils, chemicals and chlorine. To clean, gently brush your ring with a soft toothbrush and mild, soapy warm water. Rinse in cold water and dry with a soft cloth.


How can I maintain the look of my silver jewellery?

Silver jewellery requires more frequent and careful attention than other metals to address its natural tarnishing process. Store silver jewellery in a dry, cool place, in your original packaging or a specialty jewellery pouch.

Silver jewellery should be cleaned when you notice it becoming dull and to remove any discolouration. Avoid direct contact with creams, lotions or perfumes as these substances can accelerate the tarnishing process and can congest any links or settings in your jewellery. Particularly acidic skin may also cause premature tarnishing. Examine your jewellery on a regular basis to ensure settings are in shape and clasps are secure. To clean silver jewellery, we recommend dipping your pieces in a Silver Clean Bath or polishing with a high-quality cloth.

  • No products in the cart.

Sign up to Receive news about Cushla Whiting collections & events