CREATE YOUR UNIQUE ENGAGEMENT RING

As soon as customers enter our Melbourne Showroom, they are enveloped in an atmosphere of relaxation and serenity. Our meticulously designed space features captivating floating granite rock displays, which serve as a homage to our family's connection to geology and gemology. Our commitment to personalisation shines through in our attentive service. We genuinely listen to your desires and provide expert guidance as you embark on your quest for the perfect piece. Understanding the distinctiveness of each individual, we offer an extensive collection of extraordinary and rare natural gemstones, including diamonds, so that every customer can find a piece that truly embodies their unique identity.

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Why Cushla Whiting?

The foundation of our jewellery brand is built on our family values, which play a central role in every aspect of our jewellery and our team. These values, including passion, care, expertise, transparency, and integrity, guide us in sourcing high-quality gemstones and in designing exquisite pieces. We are dedicated to providing an educational and personalised experience for our customers.

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How Does It Work?

CREATIVE COLLABORATION
Add your personal touch to a design from our collection, our bespoke service allows you to create a ring that is truly yours.

ENQUIRE
All you need to do is fill out our pre-consultation questionnaire. Then one of our design and gemstone consultants will get in touch.

YOUR CONSULTATION
One of our Gemstone and design consultants will guide you through a curated collection of our signature designs and slowly sourced diamonds and gemstones—each carefully hand-selected by our in-house gemologist.

CONFIRM YOUR DESIGN
After your consultation, we’ll be in touch with quotes for your favourite bespoke designs.

HAND CRAFTED
Using only the finest ethically sourced materials, all of our pieces are crafted in our Melbourne workshop by our master jeweller and master gemstone setter.

COMPLETION AND QUALITY CONTROL
Your bespoke piece meets only our highest and exacting standards before being completed.

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Custom Engagement Rings for our melbourne clients

CUSHLA WHITING are the leading diamond engagement ring jewellers in Melbourne, specialising in custom and bespoke engagement ring designs. We will guide you through our entire bespoke process and work with you to create the perfect diamond engagement ring that suites your unique style, aesthetic and budget.

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FAQs

Diamonds

The ethics surrounding diamond sourcing has had its fair share of scrutiny in the last 20 years. This has led to it being the most regulated commodity in the jewellery world. It is a legal requirement for all diamonds entering Australia to be Kimberley certified conflict-free.

Going one step further, at CW we source all of our modern cut diamonds directly from the global diamond sightholder companies which cut around 90% of the world's diamonds. Through buying directly from a Global Sightholder we can ensure that the diamond rough has come from one of the big reputable diamond mining operations, and not an unregulated “downstream” operation.

These Global Sightholder companies are carefully selected by the big mining companies (De Beers, Rio Tinto and Diavik) for upholding industry-leading standards of professionalism, and ethical and sustainable practices. The big diamond mines are located in Botswana, Namibia, Canada and South Africa.

Sapphires

Our Gemologist, Hamish Whiting, has formed strong relationships with our trusted suppliers in each mining area to ensure that the mining operations follow ethical practices. The world of gemstones is small and reputation is everything,. Sourcing of gemstones from developing countries can significantly support the livelihoods and economies of local communities, where independent artisanal mining provides an additional source of income to traditional farming.

We allocate 1 hour for each appointment with our specialist design and gemology consultants so there is plenty of time to see and try all options and come to a decision.

We find that many couples will come in together for the consultation so that the recipient of the ring can be involved and choose a ring that’s perfect for them and then the proposal timing will be a surprise. For people who choose the engagement ring without their partners involved they have normally had a few hints made that they can work off OR they can ask their partner's friend for some clues. People very rarely come in with no idea of what their partner would like.

Yes, all of our diamonds and coloured gemstones are meticulously hand selected by founder, Hamish Whiting (GIA Gemologist, HRD Antwerp Diamond Grader). With 20 years of experience in buying diamonds, Hamish has developed a buying strategy that secures for our customers the top performing and best value diamonds and gemstones in the world.

Absolutely, we offer a complimentary resize within 2 sizes up or down. It is still important to try to get the ring size as close to accurate as possible as a very big resize won't be possible in a number of styles. Our team can offer some help in guessing your partner's ring size so don’t worry you’re not alone!

We don’t offer payment plans. For ready to ship pieces we require payment in full to secure the order and for our bespoke pieces we require a 50% deposit to secure your order and make the piece with the balance payable upon completion.

While we currently only have stores in Melbourne & Sydney, we often have clients from all over Australia. These areas include but are not limited to Brisbane, Perth, Adelaide, Gold Coast, Hobart, Newcastle and Geelong.

What our Melbourne Based Customers have had to say

"Our experience with Cushla Whiting was beautiful from the first steps. Making an appointment was easy and visiting the show room felt incredibly personalised. I have thoroughly enjoyed the whole experience. Elana and i will frequently put our hands together and admire our rings. The Cushla Whiting team made the while experience wonderful from start to finish. I can't recommend you all highly enough. Your team are very prompt with email response and answering my 400 questions. The ring process was hassle free. Elana and I are looking forward to coming back and selecting our wedding bands!" 

★★★★★
FRANCINE — Verified customer.

"10/10 experience having my wedding bands made at Cushla Whiting. They accommodated a very last minute appointment while I was in Melbourne for the day, were so helpful in deciding the rings and the order process couldn’t have been smoother. Big thank you to Amelia and the team for all your help! I’ll be back." 

★★★★★
ANNA — Verified customer.

"I had both my engagement and wedding ring custom-made at Cushla Whiting, and am so glad I did. Having checked out a few jewellers in Melbourne, some of them felt like a factory, with lots of couples browsing rings simultaneously. The experience at Cushla Whiting was very different and personal. The uncluttered showroom is beautiful, and the team were very helpful through the consultations. My rings fit me and each other perfectly, and it was exciting to create a bespoke design with the team." 

★★★★★
LAURA — Verified customer.

"I fell in love with Cushla Whiting’s designs when my partner and I started looking at engagement rings together. I was looking for something a little more unusual and instantly connected with Cushla’s distinctive, elegant style. It was also important to us to support a local, family-run business that sources their jewels ethically. It was such a pleasure to work with Cushla and the team to design the ring - they made the process simple, transparent, and their customer service is always impeccable. I absolutely love my bespoke Freya ring with its hand-picked sapphire, so much so that we decided to go with CW for our wedding bands as well! We couldn’t be happier with our choice." 

★★★★★
AMY — Verified customer.

Experience Our Melbourne Showroom

Be guided on your journey by one of our design and gemstone consultants. Select your favourite design, explore our ethical and multi-faceted gemstone collection and learn about how we go beyond the 4Cs of diamonds.

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Start Your Enagagement Ring Journey Today

Cushla Whiting Melbourne
Address: entrance Racing Club Laneway, Level 2/377-379 Little Bourke St, Melbourne VIC 3000
Phone Number: (03) 9670 4403